Our Services

Technical Support

Expert technical assistance whenever, wherever, and however you need it.

It covers the entire customer journey for activation, support, and deactivation of services or products.

Unified management of customer services, aiming to turn Technical Support into a source of engagement, efficiency, and revenue.

Banking Experts

  • Inbound Services.- Through its 1800 service line of excellent quality and we take advantage of the call to generate cross sales and basic intelligence.
  • Outbound Sales.- TC, Insurance and Other Banking Products.
  • Help Desk.- Resolving problems and queries HR: Payment dates for utilities, vacations, internal information, permits, settlements, dates of events and others.
  • Attention 24/7. Connected to the systems of the banks: TC locks, closing of accounts, consultation of balances, etc.
  • We also support you in improving and keeping updated your customer databases, which normally in institutions with high volume of clients is a problem since they handle a lot of outdated information.

Channels

We do this through different channels and we measure the effectiveness in real time: SMS, Chat2Center (WhatsApp Business), Bot System Campaign, Web App, E-Mailing and Voice.