Our Services Call Center tailored to you

Our Services

Call Center tailored to you

All the services we offer on the call center platform are available to you so you can develop your campaign tailored to your needs. As you may have noticed, you have access to a wide variety of outsourcing services.

Classified according to the type of call service provided, you have the option to request:

Inbound Call Services:

  • Customer Service
  • Technical Support
  • Customer Loyalty
  • Activation and Deactivation Calls
  • Order Processing

Outbound Call Services:

  • Business Appointment Setting
  • Database Optimization
  • Telephone Surveys
  • Tele-sales or Telemarketing
  • Event Attendance Confirmation
  • Relationship Marketing
  • Debt Collection

Banking Experts

  • Inbound Services.- Through its 1800 service line of excellent quality and we take advantage of the call to generate cross sales and basic intelligence.
  • Outbound Sales.- TC, Insurance and Other Banking Products.
  • Help Desk.- Resolving problems and queries HR: Payment dates for utilities, vacations, internal information, permits, settlements, dates of events and others.
  • Attention 24/7. Connected to the systems of the banks: TC locks, closing of accounts, consultation of balances, etc.
  • We also support you in improving and keeping updated your customer databases, which normally in institutions with high volume of clients is a problem since they handle a lot of outdated information.

Channels

We do this through different channels and we measure the effectiveness in real time: SMS, Chat2Center (WhatsApp Business), Bot System Campaign, Web App, E-Mailing and Voice.