Call Centers, Free Trade Zones. #YearOfExportPromotion

66% growth in the number of companies and 73% growth in the number of jobs from 2008 to date

The Dominican Republic is the second Latin American country with the highest level of English proficiency, according to Education First.

The Dominican Republic has an “English immersion” training program that has trained over 100,000 young people.

The industry has more than 20,000 agents serving customers in the United States, Latin America, and Europe.

The Dominican Republic is located in the same time zone as the U.S. East Coast and has a high cultural affinity with its population, making it the top choice for contact center and BPO services in the region.